Current information and ease of communication is crucial when dealing with the well-being and treatment of people. As a result, the healthcare industry requires a unique set of tools to manage and distribute this information. Various offices, technicians and specialists require key data about an individual before providing services and procedures to patients. Furthermore, patients are becoming increasingly active in their own healthcare decisions and require visibility to records while demanding new ways of communicating with healthcare professionals. Ascent understands the growing need to offer these solutions while keeping patient confidentiality at the forefront.
Ascent Understands Healthcare
Document management systems, when combined with a robust customer engagement solution can help your representatives ensure the right documentation is delivered.
Ascent’s collaboration tools allow healthcare professionals to share patient data and tests across multiple providers to ensure each point of contact has latest information.
We initially contracted with two larger consulting firms to replace our Oracle system with the Microsoft Dynamics ERP system. However, we found that we were not receiving the quality service we were expecting simply because the consultants assigned to the project were also assigned to numerous other clients.
As a result, many of the tasks on the project plan were falling through the cracks and behind schedule. Ascent was on the project quickly, implemented a solution in a timely manner and completed the work exceeding expectations.