
Why Ascent Innovations Is the Right AX Support Partner
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Comprehensive Support Services for Microsoft Dynamics AX
Many organizations continue to rely on Microsoft Dynamics AX, but without proper support, maintaining stability, security, and performance becomes a challenge. As Microsoft phases out mainstream support for AX, businesses face increasing risks, including integration issues, security vulnerabilities, and performance degradation.
At Ascent Innovations, we help extend the life of your AX investment with proactive monitoring, issue resolution, and performance tuning, ensuring that your system remains stable and effective. Beyond support, we provide strategic guidance on enhancements and long-term modernization, helping you maximize the value of your current system while preparing for a seamless transition to D365 when the time is right.

What Our AX Support Services Include
We don’t just react to problems—we anticipate and resolve issues before they impact your business. Our proactive system monitoring keeps your AX environment secure, stable, and high-performing while minimizing downtime and disruptions.
- 24/7 issue resolution and troubleshooting to keep operations running smoothly
- Performance monitoring to detect and resolve system slowdowns
- Security and compliance assessments to safeguard sensitive data
- Integration health checks to ensure AX remains connected to critical business applications
Microsoft Dynamics AX users often face challenges in system navigation, feature adoption, and troubleshooting. Our dedicated support team helps your employees fully utilize AX’s capabilities, providing the knowledge and tools they need to work efficiently.
- End-user and admin support for troubleshooting and best practices
- Guidance on AX features and how they benefit your business
- Training refreshers to improve adoption and efficiency
- Personalized coaching to empower key users and reduce reliance on external support
We go beyond maintaining your AX system—we actively seek opportunities for optimization based on real-world usage and emerging business needs. Whether it’s enhancing workflows, automating tasks, or improving reporting, we help you get more value out of AX.
- Process and automation recommendations to reduce manual work and increase efficiency
- Data and reporting enhancements for better decision-making and insights
- Integration and workflow improvements to streamline cross-functional collaboration
- Performance tuning to ensure AX runs at peak efficiency
For many businesses, AX remains mission-critical, but with mainstream support ending, long-term planning is essential. We help you balance immediate needs with future growth, ensuring that you are well-positioned for modernization when the time is right.
- Quarterly system health reviews to assess performance and risks
- Guidance on AX enhancements to extend its lifespan and capabilities
- Strategic roadmap planning to prepare for an eventual migration to D365
- Smooth transition strategies to minimize disruptions when upgrading

Why Choose Ascent Innovations for AX Support?
- Extend Your Investment: We help businesses maximize the value of AX by keeping it secure, stable, and high-performing.
- Beyond Break-Fix: We don’t just solve problems—we optimize and enhance your system to meet evolving business needs.
- Proactive vs. Reactive: Our approach identifies and resolves issues before they escalate, reducing downtime and inefficiencies.
- Guided Future Planning: While we support AX today, we also help develop a strategic roadmap for when you’re ready to transition to D365.
- Tailored to Your Needs: We customize our support services to align with your industry, operations, and long-term goals.
With Ascent Innovations, AX support isn’t just about keeping your system running—it’s about maximizing its potential while ensuring a seamless path to future innovation.
Why Businesses Trust Ascent Innovations
Ascent Innovations is a trusted Microsoft Solution Partner, delivering scalable, business-driven D365 solutions that optimize operations and drive game-changing growth.



Why Businesses Trust Ascent Innovations
Ascent Innovations is a trusted Microsoft Solution Partner, delivering scalable, business-driven D365 solutions that optimize operations and drive game-changing growth.



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