Inc. 5000 Fastest-Growing Company in the US

Schedule
Home
Services
Dynamics 365 Training

Your modernization project success relies significantly on Training

Empower your team for long-term success by fostering a culture of continuous learning.
Schedule a 45-min Consultation

Comprehensive Training Services: Empowering Your Team for Long-Term Success

At Ascent Innovations, we understand that a successful technology implementation is only as strong as the people using it. Our comprehensive training services foster a continuous learning culture, ensuring that employees not only master new processes at go-live but continue to adapt and grow as business needs evolve.

Train for Long-Term Success
Training goes beyond go-live—empower your people to grow with your systems as business needs evolve.
Power Users = Internal Experts
We develop key users into trusted advocates, mentors, and continuous improvement leaders within your organization.
Train-the-Trainer Model
Build in-house capability and reduce reliance on external support through structured knowledge transfer.
Flexible Learning Formats
Classroom sessions, hands-on workshops, detailed documentation, and e-learning options to fit all learning styles.
Ongoing Learning = Continuous Value
Stay current with updates and features through continuous education—maximize adoption and productivity.

We Develop Your Internal Experts Who Drive Ongoing Success

Our training strategy centers on power users—key project team members who are deeply involved in discovery and implementation. These individuals gain first-hand insights into how D365 supports business processes, making them internal experts.

Through our train-the-trainer model, power users become:

  • Trusted advocates within your organization
  • Mentors for other team members, ensuring smooth knowledge transfer
  • Champions of continuous improvement, keeping teams aligned and self-sufficient

This approach fosters long-term knowledge sharing, reducing dependence on external support and ensuring that expertise remains within your organization beyond the initial implementation phase.

Flexible Training Formats Tailored to Your People.

We offer a variety of training formats, tailored to your D365 implementation to support different learning styles:

  • Classroom Sessions – Interactive discussions with instructors, allowing users to ask questions and gain a deeper understanding
  • Hands-On Workshops – Practical exercises that allow employees to apply what they’ve learned in real-world scenarios
  • Detailed Documentation – Comprehensive, role-based guides for easy reference
  • E-Learning & Training Videos – On-demand digital resources to support ongoing learning at employees’ own pace

All training materials reflect your unique D365 workflows and are designed for easy access and future reference, ensuring long-term usability.

Keep Skills Current with Continuous Learning Programs

Beyond go-live, we provide ongoing training programs to keep skills fresh and relevant. As new features and system updates are introduced, your team can stay ahead of the curve with continuous education opportunities.

  • Minimize disruptions by proactively training teams on new capabilities
  • Maximize your investment in modernization by ensuring full system adoption
  • Keep employees engaged and efficient with role-based learning programs

Ascent Empowers Teams for Game-Changing Impact

By embedding a culture of continuous learning and empowering internal trainers, Ascent Innovations ensures that your organization is equipped for long-term success. Whether your focus is on finance, operations, or customer service, our training services build confidence and competence, allowing your employees to drive performance improvements and innovation across the enterprise.

Why Businesses Trust Ascent Innovations

Ascent Innovations is a trusted Microsoft Solution Partner, delivering scalable, business-driven D365 solutions that optimize operations and drive game-changing growth.

Pharma / Healthcare

Client Profile

Illinois-based manufacturer of injectable grade ingredients
for medicines and vaccines, promising purity.
Contract manufacturer of Vaccine and Biologic stabilizers.
Manufacturer of Low-metal and Low-Nitrosamine excipients.

Positioning for growth in high-purity products and services.

Solutions

  • Batch Tracking
  • Integrated PLC with Dynamics 365 for accurate real-time data
  • Production Orders and Formulae updated with PLC inputs
  • Quality Controls & Quarantine process configured
  • Asset Leasing – ROUs configured with ASC 842

Challenges

  • Not able to track Consumption & Wastage
  • Formulae costing is not reliable
  • Product Costing is just a guesswork.
  • PLC machines’ reports do not match the ERP.
  • Quality Control not integrating with ERP.
  • Regulatory Compliance was labor intensive.

Outcome

  • Accurate Real-time Inventory & Production Costing
  • Tracing ingredients in Batch with full audit & documentation.
  • Amortization and Depreciation within D365 Finance.
  • Quality Mgmt. process reduced the labor costs by 35%.
  • Capacity tripled (300%+) production during COVID.

Specialty Coatings & Sealants Manufacturer

Client Profile

Ohio-based leader in specialty coating and sealants.

Member of Fortune 500 with $7.3B in global sales.

50+ brands, 17,000 employees, 119 manufacturing facilities

Solutions

  • Data Warehousing, Analytics, and Power BI.
  • Implementing Manufacturing dashboards across all the 16 European entities with brand segmentation and product lines.
  • Implementing Sales dashboards by region.

Challenges

  • Expansion into the European market with multiple acquisitions.
  • Sales and Manufacturing Analytics were missing.
  • Standardization of financial reporting in both IFRS and GAAP.

Outcome

  • Visibility into changing trends for effective decisions and actions.
  • Reduced SSRS reports within D365 – saving on project costs by 18%.
  • Interactive Gross Margin analytics helping employee productivity.

Outdoor Equipment Manufacturer & Distributor

Client Profile

Switzerland-based premium brands outdoor equipment and apparel manufacturer ($8.5B market-cap).

Setting up a Colorado-based company for the US market.

Solutions

  • Advanced Warehousing operations – design, labels, barcodes, RF-devices, pick/pack, shipments.
  • Integration with payment gateways.
  • Integrated with UPS WorldShip and FedEx Ship Manager
  • PowerApps for handheld devices.

Challenges

  • Integrating the US company/team with the European parent.
  • Set up full-fledged Warehousing operations from scratch.
  • Shipment integration with FedEx and UPS

Outcome

  • Fully operational within time-frame setup for integration.
  • Accurate shipping dates and costs.
  • Zero errors within 8 days of go live.

Our Insights

See what refreshingly easy, AI-powered solutions can do for your business.

Frequently Asked Questions

Why choose Ascent365 for Dynamics 365 training?
Ascent365 offers role-based and hands-on training programs designed to match real business scenarios. Their training approach focuses on improving user adoption, enhancing productivity, and ensuring teams fully understand and utilize Microsoft Dynamics 365 capabilities
Ascent365 ensures effective adoption through practical, interactive sessions, personalized coaching, and continuous learning support. They train users based on their roles and provide ongoing guidance to keep teams updated with new features and best practices.
Dynamics 365 training is a structured learning program that helps users understand, adopt, and effectively use Microsoft Dynamics 365 to improve business processes and productivity.
Training is suitable for end users, administrators, managers, and decision-makers across departments such as finance, sales, operations, and customer service
Role-based training focuses on specific job functions, ensuring users learn the features and workflows relevant to their daily tasks, leading to faster adoption and improved efficiency.
It enhances employee productivity, reduces errors, improves system usage, and enables better decision-making through effective utilization of data and system capabilities.

Yes, training programs often include continuous learning support, updates on new features, and guidance to help users stay current and maximize the value of the system.

Ready to start transforming your business?

Talk to us about how Ascent Innovations can help you realize business value faster with end-to-end solutions and cloud services.